Frequently Asked Questions

Do I have to wash the tail before mailing it in?

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Nope! Julia will wash and clean the tail when it arrives. Please do not try to wash or condition it before mailing it.

How much hair do I need?

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The amount of hair to cut depends on what you’d like. For most projects you will only need to cut a bundle the diameter of a pen or  marker and about an arms length. Cut it from deep within the tail and rubber band if together to mail it. A final braid project requires the whole tail, and a shoo fly requires a bundle the diameter of a quarter. 

How can I pay for my project?

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GCC is currently using Venmo, PayPal, and personal checks to pay for projects. Gift certificates are also always available for purchase.